About your booking

How can I book a FestiTent?

Booking a FestiTent is easy as 1-2-3 in our webstore!

1. Choose the festival where you would like to book a FestiTent or rent extra accessories. Add whatever you like to your shopping cart.

2. Pay in advance and receive a confirmation e-mail with your FestiTent-voucher.

3. Bring your voucher to the festival campsite and start your relaxing festival weekend!

Can I rent or buy a tent on the spot?

It is only possible to reserve tents in advance. Although, we might make an exception for you… but we advise you to reserve one beforehand to guarantee a spot.

Do I need a separate camping ticket?

Yes! You can only book your FestiTent on this website and you will still need to buy seperate festival and/or camping tickets!

Can I book a FestiTent if I’m alone?

Yes. We have FestiTents for 1, 2 or 4 people.

Do you need to have the specified amount of people to rent a FestiTent?

No. We have 1, 2 and 4-people FestiTents, but you are allowed to stay with more or fewer people in the FestiTent. Please note that the FestiTents are made for the specified amount of people and that comfort levels may drop if you stay in a FestiTent with more people.

Are there additional reservation charges?

With every reservation we ask you to pay a fixed deposit and small handling fee. If everything is returned in good condition afterwards, the deposit will be refunded on your account. Don’t forget to check out on the last day of the festival camping!

Is it possible to reserve several tents in one order?

Yes, that is possible. When booked in one order, the FestiTents are placed together automatically. If multiple orders are made, please contact us at info@festitent.com and we will put the FestiTents together.

Why haven’t I received a confirmation e-mail?

As soon as your order is confirmed and payment has been accepted, you will receive a confirmation e-mail with your FestiTent-voucher. Please allow up to 24 hours fort his e-mail to arrive and check your spam-folder. If the mail hasn’t arrived within 24 hours of ordering, please contact us at info@festitent.com

Is the price I pay for a FestiTent for the whole duration of the festival?

Yes, all prices in our webstore are always for the whole duration of the festival. Building and breaking down the FestiTents by our crew is also included in the price.
All our prices include 6% VAT.

WARNING! Tickets for the festival and/or campsite are not included in the FestiTent price!

About the FestiTent campsite

Can I bring my pet to the FestiTent campsite?

No. Festival campsites are loud and stressful environments for any kind of pet. We advise you to ask your friends or family to look over your pet while you are enjoying the festival.

Can my friends come visit me at the campsite?

Of course! The FestiTent campsite is part of the regular campsite and accessible for anyone with a campsite ticket.

Can I bring my own tent to the FestiTent campsite?

Sorry, this is not allowed. The FestiTent campsite is drawn out and built beforehand, so it won’t be possible to place additional tents. Obviously, your friends can always swing by and pay you a visit or better, book FestiTents with all your friends!

Can I put up my own tent/shelter/ … next to my FestiTent?

Unfortunately, this isn’t possible due to lack of space. We build the FestiTent area in the cosiest and most practical way possible. We provide a sheltered area at the reception and as much decoration as possible.

Can my FestiTent be placed anywhere on the campsite?

No. The FestiTents are always together on one location we choose carefully to provide you with the best camping spot. We build the FestiTents beforehand, so it is not possible to place your FestiTent elsewhere.

Where are the FestiTents on the campsite?

We build the FestiTents beforehand on the best camping spot of the campsite, different for each festival. We always choose a position as close to facilities and the shortest path to the festival. When you arrive at the campsite, it is easy to find us and we will help you when you arrive.

About my FestiTent

How safe are the Tents in form of security against theft and stuff?

There are no special arrangements at the FestiTents to secure your stuff against theft. In most cases, they are located on the regular festival campsite. We guarantee you an Easy way to camp but can’t claim your stuff will be safer.

Is there a possibility to lock the tents?

Putting a lock on a tent is signaling: “There is valuable stuff inside of me.. please rip me open.” Hence, we always discourage the use of a lock on the FestiTents.

About the deposit

When will my deposit be refunded?

Your deposit is refunded on your account within 15 days after the end of the festival. Depending on your payment method, it might take up to 30 days before the deposit is visible on your account (especially for credit cards). If you think your deposit wasn’t refunded, please contact us at info@festitent.com.

How much is the deposit?

Each product or package has its own deposit and is mentioned in our webshop. Commonly, the deposits for each package are:

1P – € 50

2P – € 100

4P – € 150

Accessories – € 15 / € 30

Will my deposit be refunded if my FestiTent is damaged by someone else?

You are always responsible for the materials you have rented. Report vandalism to the FestiTent reception immediately and we will search for a solution with you and report it to the police and/or festival security.

About us

How much does a FestiTent cost?

The price for a FestiTent depends on a number of different things: location, duration, festival type… This is why the price is different for each festival. All prices in the webshop are always for the full duration of the festival.

Each reservation includes a booking fee for the electronical payment. All prices are 6% VAT included.

IMPORTANT! A deposit must be paid for each FestiTent. The deposit is refunded on your account within 15 days after the festival if the FestiTent was undamaged when checking out. We check this with you, so don’t forget to check out on the last day!

The deposit varies per product and is mentioned in the webshop. In 95% of the cases, the deposit is fully refunded. All FestiTent materials are high quality and can withstand the hard festival conditions. Only improper use will cause damages to the FestiTents.

ATTENTION! Festival and/or campsite tickets are not included in the FestiTent package.

Why choose FestiTent?

FestiTent rents out ready-to-use camping spots on festivals. Forget about the hassle in the car park, dragging your camping gear to the entrance or the fight with your tricky tent. Just bring your ‘festival essentials’ and enjoy your festival happening from the moment you arrive, Easy and Relaxed!


Where can I park my car?

FestiTent campsites only allow cars if the festival campsite allows them. Park your car on the assigned festival parkings.

Can I call someone if I can’t find the FestiTent campsite?

Yes! A week before the festival starts, you will receive an information e-mail from us with contact details of the FestiTent crew on the spot.

We are present 24/24!

When can I check in?

You can check in whenever you like during opening hours of the festival campsite. These opening hours are determined by the festival and FestiTent has no influence on them whatsoever. It is not obliged to be present on the first day of the festival. You can check in on any day, any moment you like.

Do I need to bring a printed version of my FestiTent voucher?

We have our own check-in software, so in most cases a proof of identity of the booker is sufficient. Please bring your voucher if you are able to (electronically or printed) to avoid misunderstandings.

Where do I need to go when I arrive at the campsite?

A week before the festival starts, you will receive an information e-mail from us with practical tips, where you can find us and contact details of the FestiTent crew. We will welcome you with open arms and guide you during your stay.


Do I need to check out?

Yes, this is essential to get your deposit refunded!

When do I need to check out?

You can check out until 1 hour before the closing of the festival campsite. Please come to the reception and we will check your FestiTent with you for damages.

How can I recover lost property?

If you forget stuff in your FestiTent, we will do our very best to collect it at the end of the festival weekend. To enquire information about lost property send us an email, info@festitent.com

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